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FAQs

Digital Cable

A. Digital Cable is a technology that delivers brilliant picture and sound quality to your house without a dish or antenna on the outside of your home or apartment. It delivers information, entertainment and music to your home.

A. Not every TV in your home needs its own box. With the Spectrum TV App, you can stream live TV or On Demand with your phone or tablet. The Spectrum TV App is also available for many smart streaming devices including Xumo Stream Box, Xumo TV, Roku, Samsung Smart TV, Apple TV, Kindle Fire, Xbox, Windows, macOS and Chromecast.

A. No. Your cable service includes a Digital TV box that allows your television to receive the digital signal. You can continue to enjoy your current television without the expense of a new digital version.

A. Weather plays an important role in the signal quality you receive from satellite service. Rain, snow and heavy winds can interrupt the programming you are watching. Cable is not affected in this way. Satellite services require you to buy equipment from them. Cable companies own the equipment you are using so if the equipment is outdated or needs to be replaced, you do not have to buy all new equipment.

A. Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can select the package that is right for you! If you would rather talk to a live representative, please call 1-855-833-6449 skypeimage and an agent will help you through the buying process 24 hours a day.

High-Speed Internet

A. Yes. High-Speed Internet will work with a PC or a Mac.

A. Yes. You can order stand alone high speed Internet service. However, you can save money by bundling services together! By bundling, you will get more great services for your home at big savings!

A. Yes! The network was built with convenience in mind. The services can share the same line and not interfere with each other.

A. Yes, This high-speed Internet solution doesn't use a telephone line and will not interfere with phone calls.

A. Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can
select the package that is right for you! If you would rather talk to a live representative, please call 1-855-833-6449 and an agent will help you through the buying process 24 hours a day.

Phone Service

A. Phone service from your cable provider is a new technology that allows you to make calls over the data network of your cable operator. With this technology, you are able to keep your current phone number and phone. You will also be able to get calling features like voice mail, call waiting and more!

A. Voice over Internet Protocol is a technology developed to send calls over existing data networks. While some services use the Internet for call transmission, cable companies use a separate network to give you a far superior connection.

A. Digital phone service is designed to save you money over traditional phone service without sacrificing any of the aspects of your current phone service. You can keep your current telephone number and phone. You can also take advantage of your favorite calling features like caller ID, call waiting and voice mail. You can save even more money by bundling this service with cable TV and Internet services. You'll have three great services on one convenient monthly bill.

A. Yes, You can still get your favorite calling features. Popular features include: Voice Mail, Call Waiting, Caller ID, Call Waiting with Caller ID, and Three-Way Calling.

A. Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can select the package that is right for you! If you would rather talk to a live representative, please call 1-855-833-6449 and an agent will help you through the buying process 24 hours a day.

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